PHIVE is easily accessible by car, taxi, bus, train, RiverCat, bike, or on foot.
Parramatta Station Car Park, located at 17 Wentworth Street, is the largest and nearest carpark to Parramatta Square. This carpark is open 24 hours and is an approximate 5 minute walk to Parramatta Square.
Limited metered street parking is available around Parramatta’s CBD.
A taxi rank is located near Parramatta Railway Station on Fitzwilliam Street, between Fire Horse Lane and Wentworth Street, Parramatta. It is approximately 500 metres from PHIVE.
Approximately 200 metres from Parramatta Train Station
Less than 300 metres from the Parramatta Bus Interchange.
A 10 minute walk from Parramatta RiverCat Ferry Wharf.
All public entrances to PHIVE are wheelchair accessible.
All levels of PHIVE are wheelchair accessible by internal lifts or ramps.
Accessible toilets are available on all floors.
An accessible Adult Changing facility is available on the basement mezzanine level. This can be accessed via the lift from the ground floor.
We welcome guide dogs, hearing dogs and trained assistance dogs.
Inside PHIVE, if you require assistance, please contact any of our uniformed friendly Customer Service team members located on the ground floor and throughout the building.
PHIVE features a WiFi hearing augmentation system, allowing visitors to connect to audio zones within the building via an app on their smart device. This app can be downloaded for free on our Public Wi-Fi service. Once connected, look for rooms, visitors will be able to hear the display audio in rooms featuring a QR code. This service is available in enabled meeting rooms, our Discovery Space, Library Amphitheatre, Library TV, Library Children’s Room and Council Chambers.
For visitors without a smart device, a limited number are available for loan from the customer service desk.