Cancellation information for 2020 ticket buyers

In light of current public health advice regarding the Novel Coronavirus (COVID-19) and non-essential public gatherings of over 500 people, it is impossible and inadvisable to proceed with the 2020 Festival.

This is a deeply upsetting and challenging time for everyone, but the health and safety of authors, audiences, staff, volunteers and our community must come first. It is not possible or responsible to present a Festival to tens of thousands of audience members.

In this unprecedented situation, our customer service team is fielding a tremendous volume of requests and we greatly appreciate your patience, support and understanding.

Our Box Office will be contacting ticket-holders and processing ticket returns within the next two weeks. 

If you have any queries, please contact our customer service team on (02) 9256 4200 during business hours. You can also email

We are very grateful for the loyalty and understanding of the Sydney Writers’ Festival community and wish everyone well during this time.