What we are doing to keep you safe

To ensure a safe and comfortable environment for everyone, we have made some changes to the way the Festival operates.

Increased cleaning and hygiene

Enhanced cleaning procedures will be in place across at our venues. This includes regular cleaning of high-traffic areas and high-touch surfaces using hospital-grade disinfectant, and cleaning of theatre spaces between events.

Hand sanitiser stations will be available throughout frequently accessed areas.

Checking in with QR codes

Each supervising adult must sign in onsite using the Service NSW app and QR sign-in code on display at the entry to the venue. You do not need to list dependents.

COVID Safe training

All Festival staff members and volunteers will have undertaken COVID Safe training.

Physically distanced queuing

All queues will be physically distanced at 1.5 metres.

PRIMARY SCHOOL DAYS 

BEFORE THE DAY  

Confirm your contact details

As part of our COVID safety regulations, our venues have requested that two mobile numbers be provided for bookings with 20 or more students. 

If your group contains less than 20 students, you are only required to provide one mobile number. 

Please contact our box office team on ticketing@swf.org.au or call 02 9256 4200 to confirm these contact details.

ON THE DAY 

Help us provide a safe and enjoyable educational experience for everyone by following the below instructions. 

Sign in 

Each supervising adult must sign in onsite using the Service NSW app and QR sign-in code on display at the entry to the venue. You do not need to list dependents.

Students are not required to sign in onsite or provide contact information; however, the lead teacher contact on the booking must ensure that they have a full contact list of all students in attendance on the day. This is a requirement of entry.

Tickets 

A group ticket will be emailed to you for this order three days prior to the event. Please ensure that the lead contact of your school group has a copy of the ticket ready to be scanned at the venue entrance.

Inside the venue

As part of our COVID safety requirements, all seating this year has been allocated. We strongly advise you to arrive no later than 9.30am to be seated, so that the event can start at the scheduled time. Please advise your students to make a note of their seat as they are expected to remain in the same seats throughout the day. 

Face masks

All attendees 12 years and older are strongly encouraged to wear a mask while inside the venues. 

If you are attending Primary School Days at Sydney Town Hall, masks are compulsory for attendees older than 12 years. 

Lunch break 

We recommend students bring their own lunch. 

Specific needs 

Please let us know if any specific needs listed in your original booking have changed. 

Bookshop 

Pre-signed books will be available for purchase on the day from our official Festival bookshop, Gleebooks. 

The schedule 

Primary School Days takes place between 9.30am and 2pm. A schedule for the day is available via our website

Risk assessment 

A risk assessment for venues is available via our website

Onsite support 

There will be onsite SWF staff support available at the venue on the day to assist with any queries. 

Covid Safety Plans 

The Education venues Riverside TheatresSydney Town HallThe Concourse Concert Hall, Chatswood, and Joan Sutherland Performing Arts Centre are registered COVID Safe venues. Follow the links for Covid Safety information. 

For more information or if you have any questions, please contact our box office team on ticketing@swf.org.au or call 02 9256 4200. 

SECONDARY SCHOOL DAYS 

BEFORE THE DAY  

As part of our COVID safety regulations, our venues have requested that two mobile numbers be provided for bookings with 20 or more students. 

If your group contains less than 20 students, you are only required to provide one mobile number. 

We ask that you please contact our box office team on ticketing@swf.org.au or call 02 9256 4200 to confirm these contact details as soon as possible. 

ON THE DAY  

Help us provide a safe and enjoyable educational experience for everyone by following the below instructions. 

Sign in 

Each supervising adult must sign in onsite using the Service NSW app and QR sign-in code on display at the entry to the venue. You do not need to list dependents.

Students are not required to sign in onsite or provide contact information; however, the lead teacher contact on the booking must ensure that they have a full contact list of all students in attendance on the day. This is a requirement of entry.

Tickets 

A group ticket will be emailed to you for this order three days prior to the event. Please ensure that the lead contact of your school group has a copy of the ticket ready to be scanned at the venue entrance. 

Inside the venue

As part of our COVID safety requirements, all seating this year has been allocated. We strongly advise you to arrive no later than 9.30am to be seated, so that the event can start at the scheduled time. Please advise your students to make a note of their seat as they are expected to remain in the same seats throughout the day.

Face masks 

All attendees over 12 years are strongly encouraged to wear a mask while inside the venues. 

Lunch break 

We recommend students bring their own lunch. 

Specific needs 

Please let us know if any specific needs listed in your original booking have changed. 

The schedule 

Secondary School Days takes place between 9.30am and 2pm. A schedule for the day is available via our website.  

Risk assessment 

A risk assessment for venues is available via our website

Onsite support 

There will be onsite SWF staff support available at the venue on the day to assist with any queries. 

Covid Safety Plans

For more information or if you have any questions, please contact ticketing@swf.org.au or call 02 9256 4200. 

The Education venues Seymour CentreRiverside TheatresThe Concourse Concert Hall, Chatswood are registered COVID Safe venues. Follow the links for venue specific Covid Safety information. 

For more information or if you have any questions, please contact our box office team on ticketing@swf.org.au or call 02 9256 4200. 

STUDENT SESSIONS 

BEFORE THE DAY 

As part of our COVID safety regulations, Carriageworks has requested that two mobile numbers be provided for bookings with 20 or more students. 

If your group contains less than 20 students, you are only required to provide one mobile number. 

Please contact our box office team on ticketing@swf.org.au or call 02 9256 4200 to confirm these contact details as soon as possible. 

ON THE DAY 

Help us provide a safe and enjoyable educational experience for everyone by following the below instructions. 

Arriving at and departing from Carriageworks 

To ensure schools can quickly and easily navigate Carriageworks, please ensure:

  • your school bus has the name of your school displayed in the front window
  • you’re prepared to arrive, drop attendees off and depart 
  • when your bus arrives, turn into Carriageworks Way then turn right to be diverted through the carpark and marshalled to the drop-off and pick-up zone, exit is also via Carriageworks Way 
  • at the end of the day, your bus arrives close to the event end time as there’s limited space for buses to wait (do not arrive too early in the afternoon) 
  • your bus driver liaises with teachers to check all students are ready for collection in the afternoon. 

If you experience any difficulties on the day, please contact Pedr Danks on 0407 29 29 58. (Pedr will be coordinating the school buses.)

Sign in 

Each supervising adult must sign in onsite using the Service NSW app and QR sign-in code on display at the entry to the venue. You do not need to list dependents.

Students are not required to sign in onsite or provide contact information; however, the lead teacher contact on the booking must ensure that they have a full contact list of all students in attendance on the day. This is a requirement of entry.

Tickets 

A group ticket for each event in this order will be emailed to you three days prior to the first event. Please ensure that the lead contact of your school group has a copy of the ticket ready to be scanned at the venue entrance. 

Inside the venue

Ensure students adhere to physical distancing requirements within the venue and follow any instructions from staff. 

As part of our COVID safety requirements, all seating this year has been allocated. We strongly advise you to arrive no later than 9.30am to be seated, so that the event can start at the scheduled time. Please advise your students to make a note of their seat as they are expected to remain in the same seats throughout the day.

Face masks

All attendees over 12 years are strongly encouraged to wear a mask while inside the venue. 

Lunch break 

We recommend students bring their own lunch. 

Specific needs 

Please let us know if any specific needs listed in your original booking have changed. 

Bookshop 

Pre-signed books will be available for purchase on the day from our official Festival bookshop, Gleebooks. 

View the schedule 

A schedule for the day is available via our website

Risk assessment 

A risk assessment for venues is available via our website

Onsite support 

There will be onsite box office support available at the venue on the day. Sydney Writers’ Festival staff will also be on hand to assist with any queries. 

Covid Safety Plan

Carriageworks is a registered COVID Safe venue. 

For more information or if you have any questions, please contact our box office team on ticketing@swf.org.au or call 02 9256 4200.