Sydney Writers' Festival

Sydney Writers' Festival will respect your privacy and the security of your email address and personal information. We will not keep or disclose any personal information to third parties.

Sydney Writers' Festival recognises the importance of your privacy and our Privacy Policy is intended to represent industry practice and to comply with our obligations under the Privacy Act 1988.

Sydney Writers' Festival will manage your personal information in a manner consistent with the Internet Industry Association (IIA) Code of Conduct and in accordance with the National Privacy Principles.

If you send us a message or become a customer via our web page, we ask you to provide your name, email address and whether or not you wish to receive our regular email newsletters. If you purchase a product we ask for your land-line telephone number and street address for delivery. We collect no other personal information.

When you use website what information is collected?
When you simply view any of our web pages, our server makes a record of your visit and logs the following information:

• Your IP address
• Your top level domain name (for example .com, .gov, .au, .uk etc)
• The pages you accessed and documents downloaded
• The type of browser you are using.
  

This information is held in aggregate, statistical form and used by Sydney Writers' Festival to develop, improve and market the website service. Sydney Writers' Festival will not collect any further personal information about you other than that explained here without your consent.

Access to information collected
Your email address will only be used for the purpose for which you have provided it and it will not be added to any third party mailing list or used for any other purpose without your consent. If you have subscribed to our mailing list, you can choose to not receive further email newsletters from Sydney Writers' Festival .

If at any time you want to know exactly what personal information Sydney Writers' Festival holds about you, you are welcome to access your record by emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Our file of your information will be made available to you within 14 days.

If at any time you wish to change personal information that is inaccurate or out of date, please contact us by emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . If you wish to have your personal information deleted, please let us know in the same manner and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Storage and security of your personal information
Sydney Writers' Festival will endeavour to take all reasonable steps to keep secure any information that we hold about you and to keep this information accurate and up to date. Your information is stored securely. We respect the confidentiality of any personal information held by Sydney Writers' Festival . Unfortunately, no data transmissions over the Internet can be 100% guaranteed to be secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Sydney Writers' Festival will not be held responsible for events arising from unauthorised access to your personal information.

Credit Card Information
Your credit card details are used for the purpose of payment of a customer order. Sydney Writers' Festival will at no time disclose this information for any other purpose, than to use these details for the payment of a customer order. The customer gives us their authority to use these details for payment of their orders by submitting them by telephone or through facsimile. Credit card details are not stored in Sydney Writers' Festival database/servers. Customers must submit the credit card details each time you place an order.

Cookies
Our website uses session cookies. Website statistics are generated from the web logs as described above. No information is maintained which might identify you should you return to our web site again. Session cookies are short-lived and are only used during a browsing session.

The Personal Schedule feature in the Festival Program page uses a cookie to store a list of selected events. No information is stored on or transferred to our server. The cookie expires after 60 days.

Questions or complaints
Should you have any questions or complaints about privacy issues, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .